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Registering the Attendant PC software
Nortel Agent Supplementary Manual - Nortel pc client download
This bulletin provides supplementary information to the current Symposium Agent 2. It should be used in conjunction with the Symposium Agent 2. Product Release 2. Previous Page. Next Page. Nortel symposium agent software: reference guide 38 pages. Business communications manager attendant console 96 pages. Nortel meridian 1 attendant pc voip telephone: software user guide pages. Nortel contact center multimedia software: user guide pages.
The procedure for upgrading the server software from Symposium Agent 2. Ensure Sybase Services are running. Backup the master database. It is safe at this point to backup the master database. Page 5 This should take approximately one minute. Backup the sar2 database. You are now ready to backup the Symposium Agent database, this is known as sar2 within Sybase. When Sybase detects that the selected database needs to be upgraded, it will prompt you with a series of dialogs that will walk you through the rest of the database upgrade process.
Page 8 Sybase script wizard allows you to make selections to upgrade your database without destroying existing data. Page 9 Select this default. By default, it was the name that was previously configured. Select this default. If you have an older version of Symposium Agent installed, the Installer detects it and automatically removes the old software after prompting the user.
Page 11 MTS Administration utility. Page 12 Upgrading clients from Symposium Agent 2. Remove the existing Symposium Agent 2. Please verify that your PC Attendant software has been registered. If not, you will need to obtain a registration number from the vendor.
Solution: If you can find your registration number, enter it as described below. Otherwise: Download and unzip Disk1 and Disk2. Double-click Disk1: Setup. The Attendant PC software has now been installed, however this software will expire in 30 days unless it is made permanent by the following registration process. Note: If the Attendant PC software has not been registered within 30 days after installation, you will be unable to access the application and you will be prompted to enter a registration number before you can use the software.
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